I've been selling Rock the Silver® t-shirts on my eBay store for a few years, and I've been wanting to get out of the business for awhile now. I just have too much going on, and I need to simplify my life. By coincidence, an unpleasant customer emailed me yesterday and I was like, whatever, I am so done being a merchant. I have a real job, thank you. Here's how it went down:
Her: While the quality of the shirt is great, the sizing runs a good two sizes smaller. I ordered and received an X-Large, and it really the size of a medium. Ut's useless to me but it's going to cost too much to return it unless you pay return shipping. I'm guess I'm screwed. You'd better figure something out about the sizing or you'e going to get more complaints.
Me: You are not screwed at all. I will refund the purchase in your PayPal account, including the shipping. I don't have anything larger, so I'm afraid there's nothing else in the store for you.
Me: Oh, I meant to say keep the shirt. I realize it doesn't fit you, but you don't have to mail it back.
Her: Wow. Thank you so much for doing that so quickly. I will have to change my assessment of your service on ebay. That is so amazing!
Can you see my restraint? I know it's just one customer. Everyone else has been wonderful, and I have truly enjoyed providing my internet friends with these lovely high-quality shirts. I was planning to get out of the shirt business anyway, mostly because it's a headache I just don't need, but that person was exceptionally annoying. Oh, about the shirts, did I mention the lack of worldwide demand?
The good news is the shirts are on sale for two weeks before I close the store for good! Just click here and you're on your way to bliss or something like it. All shirts are $9.99, shipping included. Specific sizing guidelines are included in the detailed description of the shirt on eBay. They run small. But you knew that. Just go up two sizes, and you should be fine. No returns. If it doesn't fit, or you don't like it, please re-gift or donate it to a worthy cause.
At these prices, you really ought to check out the store and see what I have left. They'd make great Christmas presents! Maybe one for the silver-haired man in your life? Or perhaps a unisex extra large for a jammie shirt?
Hurry -- my days as a merchant are dwindling to a close. The store will be dust and the shirts will be history. It's time. In the immortal words of Gary Gilmore, "Let's do it."